Send us an email and we will get back to you within 24-48 hours. Our team is available Monday through Friday, 9am-5pm EST

SHOP BRAVOSIERRA.COM

BRAVO SIERRA: Customer Support

<span id="isPasted" style="color: rgb(28, 24, 25); font-family: &quot;Theinhardt regular&quot;, Helvetica, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Your order is processed 1-2 days after it is placed. Once your order leaves our warehouse, you will be notified with a tracking link, and you can visit your&#xA0;<a href="https://www.bravosierra.com/account/login" style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(229, 231, 235); --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; scroll-behavior: smooth; background-color: transparent; touch-action: manipulation; color: inherit; font-family: &quot;Theinhardt medium&quot;, Helvetica, sans-serif; text-decoration: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" title="Sign into your customer account">account page</a><span style="color: rgb(28, 24, 25); font-family: &quot;Theinhardt regular&quot;, Helvetica, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">. Please note that orders placed during the weekend are processed the following Monday.

Your order is processed 1-2 days after it is placed. Once your order leaves our warehouse, you will be notified with a tracking link, and you can visit your account page. Please note that orders placed during the weekend are processed the following M

WHEN WILL MY ORDER SHIP?

ORDER QUESTIONS

WHERE DOES BRAVO SIERRA SHIP?

HOW MUCH IS SHIPPING?

DO YOU SHIP TO PUERTO RICO, ALASKA AND HAWAII?

DO YOU SHIP TO PO BOXES AND APO ADDRESSES?

DO YOU SHIP INTERNATIONALLY?

SHIPPING

HOW DO I PLACE A RETURN OR EXCHANGE?

WHAT IS YOUR RETURN POLICY?

HOW LONG DOES IT TAKE TO PROCESS A RETURN?

I RECEIVED THE WRONG PRODUCT, WHAT DO I DO?

RETURNS & EXCHANGES

WHEN IS MY CC CHARGED?

WHAT FORMS OF PAYMENT DO YOU RECEIVE?

MY CC KEEPS GETTING DECLINED, WHAT SHOULD I DO?

BILLING

HOW CAN I UPDATE MY ORDER?

MY TRACKING ISN’T WORKING, WHAT SHOULD I DO?

I PLACED AN ORDER BUT HAD THE WRONG ADDRESS. HOW CAN I EDIT MY SHIPPING ADDRESS?

ARE ALL OF YOUR PRODUCTS MADE IN THE USA?

ARE THE PRODUCTS RECYCLABLE?

PRODUCT QUESTIONS

WHAT IS THE FIELD TESTING PROGRAM?

HOW DO I SIGN UP?

I'M NOT MILITARY, BUT I AM A MEMBER OF LAW ENFORCEMENT AND FIRST RESPONDER COMMUNITY. IS THERE A PROGRAM FOR ME?

WHEN WILL MY ORDER SHIP?Updated 2 years ago