BRAVO SIERRA: Customer Support logo
BRAVO SIERRA: Customer Support logo

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ORDER QUESTIONS

HOW CAN I UPDATE MY ORDER?

Once our warehouse starts processing the order, we are unable to make any changes. If you need to return your order, please reach out as soon as you receive your order and we will send a prepaid return label. Please reach out to [email protected] fo

WHEN WILL MY ORDER SHIP?

Your order is processed 1-2 days after it is placed. Once your order leaves our warehouse, you will be notified with a tracking link, and you can visit your account page. Please note that orders placed during the weekend are processed the following M

MY TRACKING ISN’T WORKING, WHAT SHOULD I DO?

Please allow 24 hours for your tracking to begin moving. If you’re still having issues, please reach out to us at [email protected]

I PLACED AN ORDER BUT HAD THE WRONG ADDRESS. HOW CAN I EDIT MY SHIPPING ADDRESS?

Orders are processed as soon as they are placed but we can do our best to help, please reach out to us at [email protected]