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BRAVO SIERRA: Customer Support

<span id="isPasted" style="color: rgb(28, 24, 25); font-family: &quot;Theinhardt regular&quot;, Helvetica, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Please allow 24 hours for your tracking to begin moving. If you&#x2019;re still having issues, please reach out to us at&#xA0;<a href="mailto:hq@bravosierra.com" style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgb(229, 231, 235); --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgb(59 130 246 / 0.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; --tw-shadow: 0 0 #0000; --tw-shadow-colored: 0 0 #0000; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; scroll-behavior: smooth; background-color: transparent; touch-action: manipulation; color: inherit; font-family: &quot;Theinhardt medium&quot;, Helvetica, sans-serif; text-decoration: inherit; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">hq@bravosierra.com</a>

Please allow 24 hours for your tracking to begin moving. If you’re still having issues, please reach out to us at hq@bravosierra.com

MY TRACKING ISN’T WORKING, WHAT SHOULD I DO?

ORDER QUESTIONS

WHERE DOES BRAVO SIERRA SHIP?

HOW MUCH IS SHIPPING?

DO YOU SHIP TO PUERTO RICO, ALASKA AND HAWAII?

DO YOU SHIP TO PO BOXES AND APO ADDRESSES?

DO YOU SHIP INTERNATIONALLY?

SHIPPING

HOW DO I PLACE A RETURN OR EXCHANGE?

WHAT IS YOUR RETURN POLICY?

HOW LONG DOES IT TAKE TO PROCESS A RETURN?

I RECEIVED THE WRONG PRODUCT, WHAT DO I DO?

RETURNS & EXCHANGES

WHEN IS MY CC CHARGED?

WHAT FORMS OF PAYMENT DO YOU RECEIVE?

MY CC KEEPS GETTING DECLINED, WHAT SHOULD I DO?

BILLING

HOW CAN I UPDATE MY ORDER?

WHEN WILL MY ORDER SHIP?

I PLACED AN ORDER BUT HAD THE WRONG ADDRESS. HOW CAN I EDIT MY SHIPPING ADDRESS?

ARE ALL OF YOUR PRODUCTS MADE IN THE USA?

ARE THE PRODUCTS RECYCLABLE?

PRODUCT QUESTIONS

WHAT IS THE FIELD TESTING PROGRAM?

HOW DO I SIGN UP?

I'M NOT MILITARY, BUT I AM A MEMBER OF LAW ENFORCEMENT AND FIRST RESPONDER COMMUNITY. IS THERE A PROGRAM FOR ME?

MY TRACKING ISN’T WORKING, WHAT SHOULD I DO?Updated a year ago